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Operations Manual in PDF

Operations Manual in PDF

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Campaign Office Manager Manual

The PDF files below follow the sections of the Campaign Office Manager’s Handbook. Refer to the Table of Contents or the hardcopy to find the section you need.

Some documents found in the Handbook are in hardcopy format only and will not be found.

ALL FILES in PDF

Intro Files

Overview

Office Setup

Meetings

Volunteer Materials

Financial Processing

Campaign Reports

FileMaker

Prospect Review and Research

Transition Reports

Supplemental Materials
 

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Religious Campaign Documents

Theology of a Campaign for Religious Organizations

Church Financial Questionnaire

Church Campaign Analysis

True Costs of a Church Campaign – 1st Version

True Costs of a Church Campaign – 2nd Version

Case Statement – Episcopal Church ($1.1 Million Goal)

Named Gift Opportunities for an Episcopal Campaign

Pledge Card (In Publisher)

Newsletter Article – Religious Campaign (Campaign Article for a Church Newsletter Articulating Two Approaches To Giving. Written by LGM in September 2009 for St. Paul’s Cathedral)

Congregational Letter – SPC (Letter Sent During Community or Congregational Phase of a Church Campaign)

Awareness Event – Prayer Sample (Prayer Used for Awareness Events. Developed at St. Paul’s Cathedral 2009)

Gift Policy – Transfer of Securities Sample (Procedures for Transferring Securities to a Campaign. Developed for St. Paul’s Cathedral in 2008)

 

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Church Manual in PDF

Church CC Manual

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Miscellaneous Resources

Ten Vital Roles of the Board During a Capital Campaign

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Education

Board Assessment Questionnaire Assessment for Evaluating Board Effectiveness

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Pro Formas

DO NOT USE Unless Headings, Actual Numbers, Etc. Are Changed!

Pro Forma – Museum Five Year Template – Operating Budget

Pro Forma Membership Analysis – YMCA Membership Projections for KFY – June 2008.

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Fund Raising in Challenging Economic Times

Women Playing Prominent Role in Philanthropy (Article on a Study by the Fidelity Charitable Gift Fund – May 2009)

Prospect Research – NP Times (Article on Prospect Research in This Economy. Published in the Non-Profit Times in May 2009)

Article – "Volunteer Waning in Recession" (Published in New York Times – August 27, 2009)

Article – "Charitable Giving in Down Times" – Charitable Lead Trusts and Charitable Remainder Trusts Discusses Charitable Lead and Charitable Remainder Trusts. Published by the Planned Giving Design Center – June 24, 2009

Capital Campaigns During Challenging Economic Times (Published in Accent in Summer 2008)

Fund Raising in Challenging Economic Times – By RDD

The Economy and Giving in Economic Downturns – Published by Giving USA 2008

Giving In Hard Times: A Guide for Cultural Organizations – Article Published by Arts Consulting Group – October 2008

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General Information on Philanthropy and Fundraising

Donor Pyramid (in Four – Dimensional Format. View in MS Word Using Print Layout)

Giving USA – Stats 2006 (Stats on Charitable Giving – By Recipient Type and Donor Type – for 2006)

Giving USA 2006 Report on 2005 Data (PowerPoint Presentation)

Giving USA Overall Trends 2003 Information Comparing Regional Giving Throughout United States

Giving Circles – Research Report (Giving Circles and the New Philanthropic Environment – Presented at the AFP Conference in Dallas in April 2007)

Fund-Raising Reading List – Bibliography (Organized by Category. Published by The Center of Philanthropy’s Fundraising School)

Fund-Raising Glossary Dictionary of Common Fund-raising Terms – Provided by AFP

Achieving Donor Loyalty – Antecedents of Commitment Donor Relationship Factors. Graphic Shared by Anne Peyton at 3/21/08 Demont Retreat – From AFP International Conference 2007. View in Print Layout Mode

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Statistics, Charts, and News Items

"Where are We Going?" Giving USA – 5.7% Drop in Giving in 2008. Published by Changing our World in onPhilanthropy. June 12, 2009

"52% of Donors Plan No Decrease in Giving in 2009" Published by the Chronicle of Philanthropy on March 13, 2009

"A Charitable Divide" – Published in Chronicle of Philanthropy on January 7, 2008 Charts at the End of Article Showing Distribution of Gifts By Organizational Sector and Size of Gift. Discusses the Rich are Getting Richer (Colleges, Universities) while those serving Families and the Poor Fall Behind

Online Fundraising Best Practices - Article 07.16.2010

Six Types of Wealthy Donors from Advancing Philanthropy, April 2010

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Conference Presentations

Strategic Fund-Raising: It’s Not About You By RDD and PDC for the Boys & Girls Club of America Northeast Regional Leadership Conference in November 2008

Bottling the Passion – Crafting An Effective Case Statemen Outline – By PDC for a MANP Workshop in June 2007

Bottling the Passion – Crafting An Effective Case Statement By PDC for a MANP Workshop in June 2007

Board’s Role in Fund Raising By RDD and PDC for ACANE in June 2007

A Capital Idea: But Are You Ready to Launch a Capital Campaign? By LGM for Lamoille Valley Rail Trail Committee in September 2007

Creating a Development Plan: Roadmap to Successful Fundraising By LGM for CONFR in June 2007

It’s All About Relationships: Simple Steps for Strengthening Your Fundraising By LGM for Giving Monadnock in September 2007

Divide & Conquer: How a Development Officer and a Consultant Worked Together By LGM for NEAHP in March 2008

Development Writing: Writing, Marketing, and Branding By Mark Drozdowski at Demont Retreat in June 2007

The Theology of Stewardship – Diocese of Vermont For Background Info Only. Insight Into the Approach Used by Episcopalians. Presentation Attended by LGM

Top Ten List – Solicitations, Major Gifts, Volunteers List of Top Ten – Solicitation Steps, Reasons Prospects Say No, and Why Volunteers Lose Interest. For MANP. View in Print Layout Mode

Donor Pyramid – 4 Dimensional – In Color Four Dimensional Donor Pyramid in Color

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Financial Planning – Process

The Financial Planning Process (Originally Prepared by Mary Alice Bird. Outlines the Basic Process, Guidelines for Completing the Worksheets and for Client Interviews)

Financial Planning Timeline – Schedule of Events (Sample Timeline – Schedule of Events for a Cultural Client)

Financial Planning Versus Feasibility Study (A Document Outlining Demont’s Financial Planning Service Versus Feasibility Study Service. Prepared for a Cultural Client)

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YMCA – Research Documents

NOTE: Do not share research information outside of Demont Associates!

Report on YMCA Feasibility Studies and Campaigns (2005 Demont Report on 60 YMCAs – Presented to NAYDO Conference in Baltimore on June 3, 2005)

Property Values – New YMCAs (Research and Raw Data on Property Values for New YMCAs by the National YMCA)

YMCA Collaborations with Developers (Series of Articles and Surveys by National YMCA Research and Planning Office – March 2005)

ProForma with Membership Data (ProForma in PPT Developed for KFY. Includes Membership Stats for Some Newly Constructed Y’s)

Proforma Membership Analysis – YMCA (Membership Projections for KFY – June 2008. DO NOT USE Unless Headings, Actual Numbers, Etc. Are Changed)

ProForma Research – New England YMCAs (Membership Growth Research on Five Newly Constructed New England YMCAs)

Pools – Considerations (Notes on What to Consider for New Pools for YMCA’s)

Cash Flow Projection – Budget Overview (Budget Snapshot – Cash Flow Projection for KFY. Sample – Background Info Purposes Only)

Impact Comparison of New YMCA’s (Comparison of the Impact of YMCA’s in the Region – for KFY. For Background Info Purposes Only)

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YMCA – Campaign Documents

Refer to the Campaign Materials section for more campaign templates and documents.

YMCA Logo  (In Word and as a GIF File)

TimeLine – Building Committee (Site Plan TimeLine for Committee to Arrive at Site Decision)

Campaign Plan – YMCA (SSY)

Campaign Plan – Conflict of Interest Statement

Donor Recognition Policy (Campaign Plan Policy as an Appendix to Campaign Plan)

Volunteer Manual – YMCA (SSY)

Question and Answer Piece – YMCA (NYCY)

Star Chart – SOG  (with YMCA Logo)

Invitation – Awareness Event (For Avery Card Size 5.5 x 4.25: View in Print Layout Mode)

YMCA – Hospital Collaboration Campaign Gift Proposal (Background Information for a Local Hospital Solicitation. Outlines Hospital – Y Collaborations)

Campaign Logo – YMCA Campaign (Logo in Word for Sanford-Springvale YMCA)

Campaign Logo – YMCA Campaign (Logo in Word – Keene Family YMCA)

Groundbreaking Celebration – Invitation

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CM – Awareness Program

Awareness Committee Job Descriptions – Job Descriptions of Awareness Committee Chair(s) and Members

Awareness Plan – Plan for Awareness and Events Program (includes: timetables, definition)

Awareness Timetable – Timetable for Awareness Program

Awareness Plan – Overview of All Info for Awareness Hosts (agenda examples, location, food/drink, reinvitation policies, etc.) Includes Sample Invite Text – Youth Campaign

Awareness Plan Document – Overviewing all Information for Awareness Hosts (agenda examples, location, food/drink, reinvitation policies, etc.) – Health Campaign

Awareness Checklist – Items Needed & General Information Regarding an Awareness Event

Awareness Event Script – Awareness Event Script/Agenda – Story of a Patient for a Health Campaign

Invitation – Awareness Event – Awareness Event Invitation – For Avery Card Size 5.5 x 4.25: View in Print Layout Mode

Awareness Event – Invite Tracking List – Sample Invitation Tracking List in Excel

Job Description – Special Events Committee – Job Description for Special Events Committee or Kick Off Planning Committee

Kick-Off – Sample Script – Sample Script for a Kick Off Celebration-Draft of Remarks

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CM – Basic Documents (New Associates)

Pledge-Report – sample (Excel)

Campaign Database Assessment Check List

CHECK LIST New Associate Basic Report File

NHCS Action Memo

Project Priorities

SRP Organizational Chart

SMMC Time Line Gantt Chart

OZ Timeline
(Word chart)

Supervisory Reg Program Report Narrative

Supervisory Reg Report Stats


SJH Division Targets

OZ SOG (Star Chart)

Project Analysis


Volunteer Manual TOC


Volunteer Manual
(sample)

SSY Volunteer Training Agenda

Vol Training – Six Scenarios

Vol Solicitation Report Form

SOG 9M

NYCY Q&A

OZ – Q&A

OZ – Pledge form & payment (chart)

Ways-of-Giving (sample)

Sample Named Gift Opportunities


Prospect Review Guidelines
(RDD)

Prospect Status Report
(Word)

Pledge Report

Audit Pledge Word Import

Audit Payment Word Import

Audit Pledge Payment (Excel)

Cash Flow Report

Final Project Worksheet

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CM – Campaign Analysis

Campaign Analysis of Prospects and Gifts 

Campaign Analysis – Quarterly Division Targets (Sample Analysis For Establishing Quarterly Division Targets)

Campaign Analysis – Presentation (PowerPoint)

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CM – Campaign Database Software and Templates (FMP)

Campaign Database Assessment Check List

Understanding Donor Management Software (Article on What to Think About When Choosing Software)

Why FileMaker? (Explanation to Client for FileMaker Pro & Templates)

FileMaker Pro Campaign Templates – Version 8 (Most Recent Version of FMP Templates – Work in Versions 7, 8, and 8.5. Updated 04-16-07)

FileMaker Pro – Audit Report Instructions (Using audit reports in FMP version 8+)

FileMaker Pro – OLD Version Templates (Only use for FMP version 6 or lower)

FileMaker Pro – Campaign Template Guide (Instructions for using Demont campaign templates in FileMaker Pro)


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CM – Campaign Office (Materials & COM)

Campaign Office Manager Job Description

Campaign Office Manager Guidelines (Timeline of tasks for a typical 8-month community-type campaign)

Campaign Office Supplies (List of supplies used in typical campaign office)

File Naming Conventions/ File Directory Organization (Demont guidelines for file acronyms/naming guidelines for campaign office and Demont files)

Campaign Notebooks – Organization (Suggestions for organization/list of tabs for campaign notebooks/binders for the campaign cabinet, counsel, and volunteers)

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CM – Campaign Organization (Charts, Timelines, Action Memo, Flow Chart, Campaign Structure)

Action Memo (Internal)
(Typically used for meeting follow-up, for key tasks for campaign directors and staff)

Organizational Chart – Education
(One-page visual campaign organizational chart w/ info on soliciting divisions, goals, and timeline)

Organizational Chart – Religious

(One-page visual chart for campaign organization, including soliciting divisions, goals, timetable)

Organizational Chart – Health
(One-page chart covering campaign soliciting divisions, goals, timeline)

Organizational Chart – Cultural

(One-page visual campaign organizational chart w/ info on soliciting divisions, goals, and timeline)

Organizational Chart – Youth
(One-page chart for campaign divisions and timelines (youth campaign))

Timeline – Color Gantt Chart

Timeline – Religious Campaign (Organized by Task)

Timeline – Youth Campaign

(Organized by Month with Party Responsible Listed)

Campaign Timetable – Color (Visual Color Timetable Template – Snapshot of Divisions)

Timeline Instructions

Campaign Timeline in Excel (Incorporates All Divisions)

Action Memo – Education Campaign Sample

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CM – Campaign Plans and Policies

Campaign Plan – Youth (Keewaydin Foundation)

Campaign Plan – Community Service/Youth (Center for Grieving Children)

Campaign Plan – Youth (Sanford Springvale YMCA)

Campaign Plan – Health Care (Franklin Medical Center)

Campaign Plan – Religious (St. Raphael’s Parish)

Campaign Plan – Education
(University of Maine School of Law)

Campaign Plan – Cultural (Canterbury Shaker Village)

Campaign Plan – Cultural
(The Music Hall)

Campaign Plan – Environmental
(Green Mountain Club)

Campaign Policy – Standard Campaign Policies – Included in Campaign Plan (Youth campaign)

Campaign Policy – Conflict of Interest Statement (Sample added to campaign policies for a YMCA campaign)

Conflict of Interest Policy (Hospital)

Uncollected Pledges – Rate of Unpaid Pledges During Campaigns – Demont Position

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CM – Campaign Reports

Supervisor Regular Progress Report – Narrative Form (Narrative monthly report sent to campaign supervisor)

Supervisor Regular Report – Campaign Statistics

Campaign Director Report – Monthly Report Sent to Client – Sample

Campaign Progress Report (Sample for an educational client)

Campaign Reports – Overview – READ FIRST (An overview of prospect, pledge, and payment reports needed on a campaign)

Campaign Reports – Database Fields and Reports

Campaign Reports – Reports Needed (Samples of the prospect, pledge, and payment reports needed on a campaign)

Campaign Reports – Prospect Status Report Sample

Campaign Reports – Pledge Audit Report Sample in Word

Campaign Reports – Payment Audit Report Sample in Word

Campaign Reports – Pledge Report Sample in Excel

Campaign Reports – Payment Audit Report Sample in Excel

Campaign Reports – Cash Flow Reports An Explanation

Campaign Reports – Pledge Report for Key Leaders Sample

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CM – Case Statements

Case Statements vs. Statement of Needs Comparison

Priorities for the Allocation of Campaign Funds

Case Statement – Youth Case Statement – Youth (Boys & Girls Clubs of Greater Portland – BGP)

Case Statement – Health Case Statement – Health Care (Southern Maine Medical Center – SMMC)

Case Statement – Health Case Statement – Health (Vermont Hospital-FAHC)

Case Statement – Cultural Case Statement – Cultural (New Hampshire Museum – CSV)

Case Statement — Education Case Statement – Education (Massachusetts College – WSC)

Case Statement — Religious Case Statement – Religious (Maine Episcopal Church – SAE)

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CM – Communications/Public Relations

Communications Plan
(For all Campaign Family, Donor, and Public Relations During the Campaign. Includes Timeline for Major Phases of Campaign Communications)

FAQs Document – Pen Bay Healthcare Foundation

Name That Campaign III

Campaign Slogans – Demont Campaigns

Campaign Bulletin – Staff – Advance Gifts Division Newsletter

Campaign Bulletin Sample: Monthly or Bi-Monthly Bulletin to Send to Campaign "Family," and All Donors and Volunteers (Education Sample)

News Release News Release Document Sent to Media Outlets (and Others) at Campaign Kick-Off

Campaign Logo – Wildwood Foundation

Campaign Logo – Hyde School Campaign Logo

Campaign Logo – Tilton School Campaign

Campaign Logo – Bridgton Academy

Campaign Logo – Keene Family YMCA Campaign

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CM – Community Gifts Division

Co-Chair Job Description

Division Plan – Youth

Brochure Mock-Up

Honoree Invitation Letter

General Invitation Letter

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CM – Demont Documents & Misc.

Campaign Staffing Form Template

25 Ways to Instill Urgency in a Campaign

Hospital Campaign Family Goals RDD tips

CC Evaluation w-letter

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CM – Donor Packet Materials

Pledge Card – Letter Format (Showing Payment Breakdown Options) – Religious

Pledge Card for Donor to Sign


Letter of Intent Sample
(Matching Gift from Bank)

Letter of Intent (Donor Who Can’t or Won’t Sign Pledge Card)

Deferred Pledge Agreement (sample)

Donor Advised Funds
(Pledge Restrictions Why Donor Advised Funds Can’t Be Treated As Pledges. Information from Peter Lamb, New HampshireCommunity Foundation. Includes Sample Language for a Letter of Intent)

LOI – Donor Advised Funds Letter of Intent

Prospect Solicitation
(Letters Sample Solicitation Letter, from Chair and CEO, to Leave AFTER the Ask is Made. Also Includes Sample Thank You Letter from Solicitor)

Q&A Document (YMCA Campaign)

Fact Sheet – 1-2 Page Statement of Most Urgent Points Taken from Case for Support (YMCA)

Pledge Payment Schedule (Showing Accumulations Over a Five Year Pledge Cycle)

Named/Memorial Gift Opportunities (Religious Campaign)

Ways of Giving Describes the Many Different Methods for Contributing to a Capital Campaign

Tax Advantages of Giving worksheet

Advantages to Giving Appreciated Stock

Tax Advantages to Giving – MA Campaign General Information on the Tax Benefits of Giving. Developed for a MA Campaign 

Tax Advantages to Giving – Charts – ME Campaign Charts Breaking Down Tax Benefits to Giving – 6 Year Pledge Period. Developed for a ME Organization

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CM – Donor Recognition

Policy – Named Gift Opportunties – Motions for Approval by Board Policies for Campaign Donor Recognition. Memo to CEO and DOD on Motions for Approval by Board

Donor Recognition Policy – Policies for Donor Recognition, Stewardship, Plaques, Wording. Adopted by Board and Cabinet – Hospital Campaign

Donor Recognition Policy – Campaign Plan Sample Donor Recognition Policy – Included in Campaign Plan

Donor Recognition – Signage Plan Donor Signage Plan – Plaques, Locations, Wording – Hospital Campaign

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CM – Employee/Staff Campaign

Medical Staff Campaign Plan

Staff Campaign Plan – Hospital Staff Campaign Plan – Hospital

Advance Gift Plan for Staff  – Education

Q & A for Employees – Hospital

Staff Campaign – Volunteer Orientation – Agenda – Hospital

Pledge Payment Plan – Employee Campaign Breakdown of Pledge Payments Over Five Years – Hospital

Employee Steering Committee – Job Description Job Description for Employee Campaign Volunteers – Hospital

Employee – Staff Campaign Plan – Hospital

Q & A – Staff Campaign – Hospital

Solicitation Talking Points – Solicitation Guidelines for Staff Campaign Volunteers

Ways of Giving for Employee Campaign

Payroll Deduction Chart Generic
– Payroll Deduction Chart for Pledge Payments

Meeting Agenda – Staff Campaign Agenda (and Talking Points) for Employee/Staff Campaign Informational Meeting

Job Description – Employee Campaign
for Employee/Staff Campaign Committee

Staff Campaign Timetable (within Advance Gifts Division)

Staff Campaign Plan (within Advance Gifts Division)

Q&A for Staff Campaign
– Education

Staff Campaign – Update Flyer and Communication Piece Newsletter/Mailbox Stuffer – Educational Client

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CM – Financial Management

Financial Management Procedures – Demont Guidelines Overall Guidelines for Gift and Pledge Processing and Auditing Procedures

Financial Management Procedures Additional Information on the Pledge and Gift Management and Audit Procedures

Financial Management Procedures – Sample Memo on Pledge Processing Procedures – Youth

Financial Management Procedures – Sample Pledge Processing Memo – Community

Financial Management Procedures – Transfer of Securities Sample Procedure for the Transfer of Securities to a Campaign. Developed for St. Paul’s Cathedral in 2008.

Stock Gifts – Valuation An Example of How to Calculate the Value of a Gift of Stock

Uncollected Pledges – Rate of Unpaid Pledges Rate of Unpaid Pledges During Campaigns – Demont Position

Donor Advised Funds – Pledge Restrictions Why Donor Advised Funds Can’t Be Treated as Pledges. Information from Peter Lamb of the New Hampshire Charitable Foundation. Includes Sample Language for a Letter of Intent

LOI – Donor Advised Funds Letter of Intent – with Donor Advised Fund Language

Retirement Accounts – Campaign Credit Information Regarding Counting Retirement Accounts in a Campaign

Post Campaign Collections Strategies Advice on Strategies for Lapsed Pledges

Thank You Letter Pledge to CEO

Thank You Letter Pledge to Employee Campaign Committee Member

Campaign Projections – Actual versus Projected Amount Raised Worksheet Sample for Showing Actual versus Projected Amount Raised

Operational Projections – Template for Tracking Annual Projections Template for Tracking Annual Operational Projections

Campaign Projections – Endowment and Restricted Campaign Funds Sample Report of Projecting Endowment or Restricted Campaign Funds

Campaign Projections – Cash Flow from Campaign Sample Report Showing Cash Flow Projected from Campaign

Campaign Report – Yield Analysis Worksheet Sample for Tracking Yield on Pledges (Pledge/Evaluation)

Acknowledgement Letter for a Gift of Stock Sample Language

Payment Reminder Notice – Template Pledge Balance Statement

Operating Projections – Five Year Plan – Cultural Organization

Payment Plan – Five Year Campaign Pledge

Audit Worksheet Template: Tracks pledges and payment projections. Campaign Office Manager maintains monthly and for each pledge

Pledge Acknowledgment Letter Template: Letter sent to donors upon receipt of pledge

Payment Acknowledgment Letter Template: Letter sent to donor upon receipt of payment (after pledge has been made)

Monthly Budget Sheet Template: One-page excel sheet that summarizes campaign expenses in any one month

Budget Sheet Detail Template: Budget sheet that details each campaign expenditure with category, description, payee, and date.

Thank You Letter – Sample General Pledge Thank Letter Sent from CEO – Hospital

Pledge Acknowledgement Letter – Sample – Outlines Terms of Pledge – Hospital

Thank You Letter – Sample – Sent from Campaign Co-Chair – Community

Prospect Solicitation – Letters Sample Solicitation Letter, from Chair and CEO, to Leave AFTER the Ask is Made. Also Includes Sample Thank You Letter from Solicitor

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CM – Foundations/Grants

Look under "Helpful Websites" for Access to Guidestar and The Foundation Directory

Top Foundations – Maine – 2006 Top Foundations Giving to Maine in 2006

Top Foundations – Vermont – 2006 Top Foundations Giving to Vermont in 2006

Top Foundations – New Hampshire – 2006 Top Foundations Giving to New Hampshire in 2006

Top Foundations – Massachusetts – 2006 Top Foundations Giving to Massachusetts in 2006

Top Foundations – Connecticut – 2006 Top Foundations Giving to Connecticut in 2006

Top Foundations – Rhode Island – 2006 Top Foundations Giving to Rhode Island in 2006

Top Foundations – New York – 2006 Top Foundations Giving to New York in 2006

Foundation Resources – Catholic Institutions – VERMONT Article about Mergen’s Foundation, Which Gives Primarily to Catholic Organizations in Vermont

Foundation Matrix – Environment List of Foundations Giving to Environmental Causes in Northern New England

Foundation Matrix – Health Care List of Foundations Giving to Health Care/Hospital Causes in Northern New England

Foundation Matrix – Arts/Culture
List of Foundations Giving to Arts/Cultural Causes in Northern New England

Foundation Matrix – Education List of Foundations Giving to Educational Causes in Northern New England

Foundation Matrix – Youth List of Foundations Giving to Youth Causes in Northern New England

Foundation Matrix – Religious List of Foundations Giving to Religious Causes in Northern New England

Foundation Proposal – Daveis Fund (ME)
– BGP Proposal for a 2001 Community Campaign

Corporate Proposal – Fleet Bank – SBG Proposal for a 2001 Community Campaign

Corporate Proposal – First Essex Bank – SBG Proposal for a 2003 Community Community

Corporate Proposal – Tom’s of Maine – SSY Proposal for 2006 Community Campaign. Yielded $50,000 for the Campaign

Foundation Proposal – Sukeforth Foundation (ME) – SSY Proposal for 2006 Community Campaign. Yielded $150,000 for the Campaign

Kresge Proposal – Narrative – KVY Kresge Proposal
– Narrative Section – 2006 Community Campaign

Kresge – Remarks by New President Remarks Made by Rip Rapson on July 12, 2007 about Changes to Kresge Grants

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CM – Gift Acceptance Policies

Gift Acceptance Policy Institutional Wide – Franklin Medical Center

Gift Acceptance Policy – Institutional Wide – Keewaydin Foundation

Donor Advised Funds – Pledge Restrictions Explanation of How Donor Advised Funds Cannot be used for Pledges

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CM – Job Descriptions

Board of Trustees – Campaign Role

Executive Director – Campaign Role

Ad Hoc Campaign Steering Committee

Honorary Chair

Executive Committee

Campaign Cabinet

Treasurer

Advance Gifts Chair

Advance Gifts Committee

Leadership Gifts Chair

Leadership Gifts Committee

Major Gifts Chair

Major Gifts Committee

Community Gifts

Employee Campaign Steering Committee

Awareness Committee


Collections Committee

Demont Supervisor

Campaign Office Manager

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CM – Phonothon

Phonothon Manual Cover – TOC Cover and Table of Contents for the Phonothon Manual

Phonothon Manual Phonothon Manual Reordered and Numbered

Call Pointers Guide for Volunteer Callers

Caller Sheet Template for: Prospect Information, Giving Details, Specified Pledge Form, & Call History

Unspecified Pledge Form – Mailed For Unspecified Pledges

Who What When Where Memo – Reminder Memo Sent to Event Volunteers

Calling Session Event Outline Guide for Set-Up to Take Down of a Calling Session

Report Form Statistical Analysis of Calling Session Results

Script General Guide for Volunteer Callers to Follow

Timetable Date Planner for Organization of Tasks

Volunteer Information Excel Spreadsheet to Track Basic Contact Info About Volunteers

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CM – Planned Giving

Article – "Charitable Giving in Down Times" – Charitable Lead Trusts and Charitable Remainder Trusts Discusses Charitable Lead and Charitable Remainder Trusts. Published by the Planned Giving Design Center – June 24, 2009

Planned Giving – Calculating Present Value of a Bequest Worksheet for Determining Present Value – Enter Amount of Bequest and Discount Rate and This Calculates the Present Value. Approved by Tom Smith and Used at SPC.

PG Calculator – Present and Future Value of Bequests Calculator Created in Excel by Tom Smith. Use for Determining the Future Value of Bequests.

Planned Giving – Basics to Sophisticated Presentation
on Planned Giving for Island Institute

Planned Giving in Capital Campaigns Article

Deferred Pledge Agreement (sample)

Contract to Make a Will – Sample

Retirement Accounts – Campaign Credit Information Regarding Counting Retirement Accounts in a Campaign

Charitable Gift Annuity – Sample Charts Two Scenarios for a Charitable Gift Annuity

Link: Episcopal Foundation Website Link: www.episcopalfoundation.org (Good Resource for Planned Giving and Fundraising for Episcopal Churches)

Vermont Community Foundation as Your Planned Giving Partner – Brief Explanation of Planned Giving Options through VCF

Planned Gift Partnerships through Vermont Community Foundation – A Brief Explanation of Planned Gift Partnerships through VCF

Charitable Gift Annuities through Vermont Community Foundation Q & A on Gift Annunities Serviced by VCF

Charitable Gift Annuities – Active Partner List – Vermont Community Foundation List of Active CGA Partners at VCF

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CM – Project Planning

TimeLine – Building Committee – Site Plan TimeLine for Committee to Arrive at Site Decision

Allocation of Campaign Funds (Priorities)

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CM – Prospect Review, Research, and Strategies

Prospect Review – Committee Memo Instructional Memo for Distribution to the Prospect Review committee

Prospect Review – Meeting Guidelines Tips for Running Effective Prospect Review Meetings

Family Gifts – Approaching Families for Campaign Gifts – Some Thoughts on the Pros and Cons of Family Gifts – By PDC

Prospect Research – Introduction Introduction to Prospect Research on Campaigns

Prospect Research – Websites – Cheat Sheet 2010 – List of FREE Prospect Research Websites – Updated June 2010

Prospect Research – Research Form Electronic Research Form – Checklist. Links to Websites with Room to Track Information Found. Good for COM

Prospect Research – Websites Comprehensive List of Websites Resources for Research

Prospect Research – Wealth Engine Policy and Instructions

Prospect Research – Wealth Engine – WebService User Guide Wealth Engine – WebService User Guide

Prospect Research – Wealth Engine – Estimating Cost Brief Overview of WE Service and Estimating Cost

Prospect Research – Wealth Engine WE Overview and Implementation Summary

Prospect Research – Wealth Engine – Test and Input File Specifications

Prospect Solicitation Strategy – Visit Outline

Prospect Solicitation Strategy – Example 2

Prospect Solicitation – Strategy, Profile, and Call Report

Prospect Solicitation Visit Strategy and Profile Sample Solicitation Plan – Demont Retreat June 2008

Prospect Research – Profile Sample

Prospect Solicitation – Volunteer Report Form – Post Visit

Prospect Solicitation – Cultivation Activities (Moves)

Prospect Research – Electronic Screening Firms Overview of Some Electronic Screening Research Companies

Guide to Prospect Research – Kihlstedt Book Summary A Summary of the Prospect Research Chapter in Capital Campaigns: Strategies that Work by Andrea Kihlstedt

Prospect Research – Guidestar and 990 Forms Guide to Reading 990 Forms and Using Guidestar

Prospect Research – Research Math The Art of Research Math – Using Proxy Statements, Salary Indicators, Real Estate

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CM – Standards of Giving (SOG)

SOG – Guidelines SOG, Formulas

Star Chart with Names (Type Name of Donor on One Worksheet and Linked Star Chart Will Automatically Fill In To Acknowledge Gift)

Star Chart – Religious Manually Insert Graphic on SOG Chart to Acknowledge Gifts Obtained

Star Chart – Education (Professionally Done) (For Use with Faculty and Staff, and Is Designed to Indicate That The Minimum Campaign Goal is $7M, But That in This Quiet Phase, Campaign is Aiming for $9M)

SOG – Religious Chart – 1.5M Goal

SOG – Religious Chart – 1.7M Goal

SOG – Religious Chart – 3M Goal

SOG – Religious Chart – 3.5M Goal

SOG – Education Chart – 3.25M Goal

SOG – Education Chart – 4M Goal

SOG – Education Chart – 6M Goal

SOG & Star Chart – Education Chart – 7M Goal

SOG – Youth Chart – 3.5M & 4M Progress Bar

SOG – Youth Chart
– 5M Goal

SOG – Youth Chart – 8M Goal

SOG – Health Chart – 5M Goal

SOG – Health Chart
– 14M Goal

SOG – Health Chart
– 30M Goal

SOG – Cultural Chart – 6.5M Goal

SOG – Cultural Chart – 9.25M Goal

SOG – Enviro-Cultural Chart – 5M Goal

SOG Chart – 9M Goal 

SOG Chart – 10M Goal

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CM – Supervision

Note: See Campaign Progress Reports section for required Demont reports.

Campaign Database Assessment Check List – Guide for Initial Review of Organization’s Database at Beginning of Campaign

Supervisor’s Job Description

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CM – Tax Information

2007 Tax Rate Schedule

Tax Deductions for Vehicles – Information on Deducting Charitable Contributions of Qualified Vehicles

Calculating Depreciation – May Be Helpful in Developing Pro Formas/Budgets

Tax Advantages to Giving – Charts – NH

Tax Advantages to Giving – NH Campaign General

Tax Advantages to Giving – Charts – ME – Developed for a ME Organization

Tax Advantages to Giving – MA
– Developed for a MA Campaign

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CM – Transition Materials

Transition Report Checklist Checklist for Preparing Transition Reports – Updated 04-16-07

Transition Stats – Overview Report Required Report: Overview Report of Campaign Statistics. One Version for Client. Other Version for Demont Office

Transition Stats – Spreadsheet Required Report:
Overall Campaign Stats in Excel. Send Electronic Version to DWHQ. Do Not Include Spreadsheet in Client’s Version of the Report

Transition Report – Table of Contents A TOC with List of Appendices for a Transition Report – Health Care/Hospital Campaign

Transition Report – Table of Contents Table of Contents for Transition Notebook – Youth/Boys & Girls Club Campaign

Transmittal Letter – Health Care Campaign Transmittal Letter
– Transition Report Cover Letter for a Health Care/Hospital Campaign

Transmittal Letter – Religious Campaign Transmittal Letter – Transition Report Cover Letter for a Religious Campaign

Transmittal Letter – Youth Campaign Transmittal Letter
– Transition Report Cover Letter a Youth Campaign

Transmittal Letter – Cultural Campaign Transmittal Letter – Transition Report Cover Letter for a Cultural/Museum Campaign

Status Report and Continuing Campaign Plan – Cultural Campaign Summary, Ongoing Plan, and Recommendations for a Cultural/Museum Campaign

Status Report and Continuing Campaign Plan – Youth Campaign Summary, Ongoing Campaign Plan, and Recommendations for a Youth/Boys & Girls Club Campaign

Status Report and Continuing Campaign Plan – Health Care
Summary, Ongoing Campaign Plan, and Recommendations for a Health Care/Hospital Campaign

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CM – Volunteer Training

Agenda – Volunteer Training Agenda for a 60 Minute Training Session

Training Agenda Template – Agenda for Volunteer Training

Volunteer Training Outline Sample

Volunteer Training Manual – TEMPLATE VERSION Generic Template for Training Manual. Insert Organization Name and Pertinent Details

Volunteer Training Manual – Youth Sample Manual Used to Train Volunteers for a Youth Campaign (SSY)

Volunteer Training Manual – Youth/Community Sample Volunteer Training Manual for Youth/Community Campaign (BRY)

Volunteer Training Manual – Youth/Cultural Sample Manual Used to Train Volunteers for a Youth/Cultural Campaign (KIF)

Volunteer Training Manual – Cultural Sample Volunteer Training Manual for a Cultural Campaign (MH)

Training Presentation – Health Powerpoint Presentation Used During Volunteer Training For Health Campaign (SAH)

Training Presentation – Cultural Powerpoint Presentation Used During Volunteer Training For Cultural Campaign (MII)

Training Presentation – Youth/Cultural Powerpoint Presentation Used During Volunteer Training For Youth Campaign (KIF)

Tips for Engaging Volunteers Tips for Leaders of Training Sessions

Active Listening Skills for Tough Questions An Outline of Difficult Questions During Solicitations and How To Use Active Listening Skills To Respond

Q&A for Solicitation Visits Volunteer Training: Six Scenarios for Discussion Group Activity During Volunteer Training Outlining Possible Scenarios During Solicitation Visits

Roleplay Exercise Roleplaying Exercises for Volunteer Training (Outlines Many Scenarios)

Outline of a Visit – Health Sample Outline of a Solicitation Visit for Volunteer Training (SMMC)

Outline of a Visit – TEMPLATE VERSION Outline of a Solicitation Visit Given to Solicitors to Include Campaign-Specific Info. and Details on Making the Ask

Fundraising Tactics Outlines Yields Based on Various Tactics Used

Law of Few Presentation Notes from the Presentation on the Novel, The Tipping Point, by Malcolm Gladwell

Seven Faces of Philanthropy Handout for Training About Why People Give. 7 Categories of Donors.

Volunteer Update Electronic Newsletter Sample Monthly or Bi-Monthly Newsletter Sent to Volunteers for Campaign Updates

Prospect Cultivation Activities (Moves) Sample Outline of Tasks/Activities Used for Prospect Cultivation

Solicitation Follow-up Form Sample Form Volunteer Solicitors Should Complete Following Visits

Dan Osgood

Dan Osgood began his career as a radio copywriter while in school at Columbia College in Chicago, where he majored in film production and received his BA in 1972. 

In the early 70’s he returned home to Maine, worked briefly at a Bangor Ad Agency and WVII-TV.

In 1977 Dan founded VP Films. In 1983 he moved the company to Portland, developed it into a highly respected company, and directed hundreds of commercials and television programs. In 1993 he sold the company and continued on as senior producer/director. Today he’s a freelance writer, producer and director.

His recent works include programs, commercials & PSAs for:

•  Partnership for a Tobacco-Free Maine
•  Dirigo Health
•  Maine’s Office of Energy Efficiency
•  Husson College
•  Emanuel College
•  The Maine Coalition to End Domestic Violence
•  UNUM Provident
•  MEMIC
•  AmericaSpeaks

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IF – HR Documents (Employees & Contractors)

Demont Staff List (updated 03/03/10)

Strategic Counsel Guidelines (Prepared by MAB in March 2007)

Voicemail Instructions for Demont Phone System

Expense Report Template - July 2006 (Excel Document)

Associate Invoice Template

Service Days – Reimbursed Expenses Policy (by MAB)

Associate Goals Checklist

2008 Goal Template – DWHQ Employee

2008 Goal Template – Consulting Employee

Demont Matching Gifts - Form and Policy

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IF – Demont Retreats

Marketing C’s – What Clients Want From Fund-Raising Counsel (Presented by RDD at Demont retreat in June 2008)

Solicitation Plans – Who Needs Them? (By LGM and PDC for Demont retreat in June 2008)

Prospect Solicitation Plan and Profile (Presented by LGM and PDC in June 2008)

Achieving Donor Loyalty – Chart  (Donor Relationship Factors – presented by Anne Peyton at 3/21/08 retreat

Demont Positive Benchmark  (Revised NPR Figures – presented by ALW at 3/21/08 retreat)

Fund Raising in Challenging Economic Times (Presented by RDD at 3/21/08 retreat)

Active vs. Passive Voice – Writing Tips (Presented by JJB at 3/21/08 retreat)

Critical Incident

National Philanthropy Day Video "Now More Than Ever" (by ALW and ERM for June 2010 retreat)

Fund-Raising Trends & Philanthropic News (Presented by LGM at June 2010 retreat)

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IF – Book Reviews

Demont’s Baker’s Dozen Must Read Books

The Perfect Gift -LLY

Let Your Life Speak

Leadership and The New Science – Review by LLY

Build a Better Board in 30 Days

Nuggets from Greenfield

Fund Raising Realities Every Board Member Must Face

Thriving in the Knowledge Age: New Business Models for Museums and Other Cultural Institutions – Review and notes by SML in December 2007

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IF – Misc. Demont Documents

D&A Boards and Organizations

Demont Library

Directions to 477 Congress Street
(DWHQ)

Directions to Cumberland Club (Portland)

Directions to Robert Demont’s House (Cumberland)

Conference Call Instructions

Conference Follow Up Form (Fill Out Form After Attending Conference – Send to Demont Office)

Fax Cover Sheet

Demont Letterhead (Electronic)

Demont Logo (for Word documents – see Erica for other versions)

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IF – Marketing

Photo/Video Release Form

Marketing C’s – What Clients Want From Fund-raising Counsel Presented by RDD at Demont Retreat in June 2008

Fact Finding Form - Potential Client Service

Marketing Template - Rating Sheet For Prospective Clients

Planning Study Sales Presentation - Commonly Asked Questions

The Theology of a Campaign for a Religious Organization

True Costs of a Church Campaign - Compares Two Scenarios. Used in a Marketing Proposal

True Costs of a Church Campaign - 2nd Edition. Compares Two Different Scenarios. Used in a Marketing Proposal.

Church Campaign Analysis - Useful for Marketing Purposes

Presentation Follow Up - Youth Organization

YMCA – Hospital Collaboration Campaign Gift Proposal (Background Information for a Local Hospital Solicitation. Outlines Hospital – Y Collaboration)

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Demont Internal Files/Misc. Office Files

Marketing and Sales Documents, Human Resources, Policies, Goals, Service Days, and Expense Forms

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PSIA – Internal Assessment Materials

IA Client Packet

IA Production Checklist 

IA – SOE Template

IA Interview Sheet - Template in Adobe PDF Format NOTE: All Items in Blue – Email List to DWHQ

IA Charts - Template

IA Stock Language

IA Evaluation with Letter

IA Service Organizations Questionnaire

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PSIA – PS Sales and Marketing

Ten Responsibilities of the Board During a Capital Campaign – Used to Educate the Board During the First Meeting on Campaign and Using Counsel.

RDD’s Board Tips Regarding Planning Studies

Commonly Asked Questions During Planning Study Sales Presentations

Post Presentation Evaluation (After Counsel is Chosen)

Post Study Evaluation

Church Financial Questionnaire (for Churches Considering a Capital Campaign)

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PSIA – PS Production Checklists

Production Checklist – Detailed

Production Checklist – Abbreviated

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PSIA – PS Client Information – SOC – Interview Phase

Client Packet (Updated 2010)

SON versus Case Statements (Comparison and Contrast of Statement of Needs and Case Statements)

Schedule of Events

RDD’s Board Tips for Planning Studies

Narrowing the List (More than $5M)

Narrowing the List (Less than $5M)

Data Form for Interviewee (To Be Filled Out By Client)

Interview Schedule – 75 Minutes

Interview Schedule – 90 Minutes

Interview Sheet Template

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PSIA – PS SON (Statement of Need)

Statements of Need Versus Case Statements  (An Explanation of How a Statement of Need Differs from a Case Statement)

SON Writing Tips

ACA American Camping Association

BCC Bay Chamber Concerts

BGB Boys & Girls Club of Burlington

BA Bridgton Academy

BGP Boys & Girls Club of Southern Maine

BM Bennington Museum

CSV Canterbury Shaker Village

CCM Catholic Charities Maine

CTM Children’s Theatre of Maine

TCF the Citadel Foundation

CCY Cumberland County YMCA

DHC Daniel Hanley Center for Health Leadership

FMP Fairbanks Museum & Planetarium

FEF Falmouth Education Foundation

FMC Franklin Medical Center

GI Girls Inc.

GMC Green Mountain Club

HF Holy Family

KVY Kennebec Valley YMCA

KIF Kiwanis International Foundation

MSMT Maine State Music Theater

NHHS New Hampshire Historical Society

NHPL The Political Library

NS North Haven Community School

NYCY Northern York County YMCA

OZ Ohavi Zedek

OF Opportunity Farm

PBHF Pen Bay Healthcare Foundation

RR Rolling Ridge

SH Sacred Heart

SAE St. Albans Church (2008)

SAL St. Alban’s Library

SJH St. Joseph Hospital

SPC St. Paul’s Cathedral

SBG Salem Boys & Girls Club

SSY Sanford-Springvale YMCA

NEE Seashore Trolley Museum

SMMC Southern Maine Medical Ctr.

SYC Spaulding Youth Center

TTS Tilton School

YCB YMCA Camp Belknap

YG YMCA in Greenfield

SYM YMCA of Saratoga

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PSIA – PS Internal Materials

Briefing Memo -Memo Template for Planning Study Teams at Study Start

Interviewing Tips  for Planning Study or Institutional Assessments

Gift/Goal Analysis (Sample Analysis of Gift Potential for an Educational Organization – Example of Methods for Determining Goal Recommendations)

Debriefing Memo - End of Interviews

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PSIA – PS Stats Production

PS – Charts – Additional Questions Template

PS – DPB Charts – SOG under $5M

PS – DPB Charts – SOG $5M-$9.9M

PS – DPB Charts – SOG $10M+

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PSIA – PS Report Writing and Format

Some Tips for Writing Planning Study Reports

Acknowledgement - Stock Language

Purpose – Stock Language

Elements – Stock Language

Method – Stock Language

Observations and Conclusions - Sample Format

Recommendations – Sample Format

Findings - Stock Language and Sample Format

Organizational Chart - Standard New Format

Sample Executive Summary for a Planning Study – Sample 1

Sample Executive Summary for a Planning Study – Sample 2

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PSIA – PS Reports – Prelim and Final Presentations

PS Report – Presentation Pointers (14 Important Pointers for Presenting Planning Studies)

PS PowerPoint Template (New PowerPoint Template for Prelim and Final PS Reports)

PS – Sample Preliminary Report in PowerPoint (BCC)